When it is necessary to cancel an appointment, the client is expected to do so 24 hours or more in advance. Please leave a cancellation message directly in your therapist’s confidential voice mail. A client or a client’s parent or guardian will be held personally responsible for the professional fee when an appointment is missed and/or not properly canceled, except in extenuating circumstances. Insurance will not reimburse for missed appointments.
Please talk with your therapist about their specific policy regarding missed appointments.
To call a therapist, you can:
- Review our list of MCPST Therapists to find the specific telephone extension listed after her or his name.
- Call the main clinic phone number at (608) 237-8000 and follow the prompts to leave a message in the confidential voice mail of the therapist.