When it is necessary to cancel an appointment, the client is expected to do so 24 hours or more in advance.  Please leave a cancellation message directly in your therapist’s confidential voice mail.  A client or a client’s parent or guardian will be held personally responsible for the professional fee when an appointment is missed and/or not properly canceled, except in extenuating circumstances.  Insurance will not reimburse for missed appointments.

Please talk with your therapist about their specific policy regarding missed appointments.

To call a therapist, you can:

  • Review our list of  MCPST Therapists to find the specific telephone extension listed after her or his name.
  • Call the main clinic phone number at (608) 237-8000 and follow the prompts to leave a message in the confidential voice mail of the therapist.